Friday, October 15, 2010

Keep Tabs On Your Employees With A Desktop Monitoring Service

Countless studies have revealed that a majority of employees who have access to the internet during their workday spend a lot of time conducting non-work related web browsing at the expense of their employer. The result is hours upon hours of lost production and potential profits. But there is a way to effectively increase production and it comes in the form of a desktop remote monitoring service.

If your employees require access to the internet, you probably have already tried some different tools and methods to decrease the personal usage of the internet by employees. Unfortunately, many filtering programs are ineffective or are just a waste of money. Even if a filtering program works, oftentimes it not only blocks bad websites, but blocks websites that your employees need access to as well. And cutting internet services altogether is probably not an option either.

With a desktop remote monitoring service, you can have specialists monitor the productivity of your employees without restricting their internet accesses. You can ensure that their internet activities are work-related and not just for pleasure. Furthermore, employers can use these services to verify that employees are not accessing websites that can be harmful to their networks or make sure that confidential data is not being leaked.

There are a wide variety of remote monitoring tools and software packages available. You will need to determine how much you want to spend on monitoring software, what you want it to monitor, and how you want the data to be monitored. Furthermore, monitoring internet usage is time consuming, so you may also need to consider hiring specialists or subscribing to a monitoring service.

Remote monitoring software prices have dropped considerable over the years as technology has become more affordable. Some basic software can be found online for free, while other advanced programs can be quite expensive. Outsourcing to an online service gives you freedom from worrying about purchasing the programs, software licenses, or upgrades.

Next, you will need to determine the level of monitoring that you need. Basic programs simply keep lists of the websites that your employees accessed without providing much amplifying data. Advanced programs provide greater detail and usually include in-depth activity logs. Some programs even offer keystroke loggers and can capture emails for additional security.

Desktop remote monitoring services work in two different ways. The more secure, costly method is to have the monitoring serviced connected directly to your network. This requires that you have specialists employed for the task, but it keeps all of the data on your local network where it cannot access the internet. Outsourcing to an online remote monitoring service, on the other hand, is much cheaper. However, there is a risk that the data could be intercepted by competitors to your business.

If you choose to utilize a remote monitoring service, you have a legal obligation to ensure that your employees are aware that their activities are being monitored. One of the easiest methods for this is to have them sign a document giving you their consent. Failing to inform your employees may be illegal and can result in lawsuits, fines, and even imprisonment.

A great way to increase productivity and profitability in a workplace that has internet access is through desktop monitoring services. They give business owners the ability to monitor internet usage without truly restricting access. And for some businesses, the increase in profits may even outweigh the costs of these services.

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